ViX Market Refund Policy


If the product you receive is not as described or low quality, the supplier promises that you may return it before order completion and receive a full refund. The return shipping fee will be paid by you. Refund is possible only within 30 days of order after product arrives. You are not allowed to place an order and start despute untill you receive your item. Estimated delivery is 2-3 weeks but we hold no responsibility for shipping time since it is not up to us!


When refund wont be approved?

- If order is placed you can not ask for refund untill you receive your product.

Please note that in most cases it takes 2-3 weeks for you to receive product.

Please consider that we are taking orders from all around the world and you can not expect your product order to be placed, packed, shipped, through many countries to be received in few days. It takes some time. We are working on it to reduce to few days in future.

- When order is placed but you want to change size of product, color or any other specification. Please before placing an order make sure to pick right size, color and specifications of product. Your order will be placed and probably shipped in some cases in an hour. All orders are final.


When will refund be approved?

- If the product is damaged.

- If the product is not as described.

- If you didnt receive your order in 45-50 days max.

( NOTE: buyer is paying shipping fee to address that will be sent by our team)